FroKnowsPhoto, but FroDoesNotKnowFuji: Debunking Jared Polin’s misinformed X-H1 review [UPDATE: he has done it again]

Would a professional photographer ever show up to a job with a camera he does not know how to use?

I have warned in the past about the intrinsic limits of previews done by photographers – turned online influencers – due to their affiliation to Fujifilm (to various extents), but, on the flip side, there are even more obvious limits to the opinion of someone who discovers a new camera without any sort of interest to understand how to actually use it (aka “that’s how we do it with our Sony”). I don’t doubt the honesty of Jared’s X-H1 review, however it is so misguided that it gets misleading for the unaware viewer. Sure, you can’t expect every reviewer to be a master of the Fujifilm system, but if you keep on piling up user errors then every comment you make is totally worthless.

And in this instance Jared’s review misses the mark so widely that it is real painful to watch. If you are not faint-hearted, have a look for yourself:

Let’s bring back some facts to correct some uninformed opinions that were inspired by a mix of misconceptions and user errors.

Camera lock-ups

On a couple of occasions, Jared’s X-H1 freezes and he has no idea what is going on. In fact, at the time Jared released his video, the firmware bug behind those freezes had already been fixed. In follow-up comments to his video to answer the backlash triggered by his video, Jared pointed that at the time of recording the video, the bug-fix had not been released yet. Fair enough… however the CH shooting lockup bug itself was already well known and documented with a fix in the pipeline. Goes to character Your Honor (I might have watched too many episodes of The Good Wife lately), as it shows the reviewer was not familiar with the version of the product he was testing, and did not try reach out to Fujifilm for help about the issue (otherwise he would have been told about the bug).

Don’t get me wrong. Releasing a firmware version that will let the camera freeze on not-so-rare occasions, despite a very normal usage, is simply UNACCEPTABLE. While Fujifilm should be praised for firmware updates that go above and beyond, they should be held accountable when such a blocking issue (not only would the camera freeze, but on top,of that none of the images part of this burst would be recorded when that happened) goes through quality tests. We are not talking here about a bug that only happens on leap years if the user was standing on his left leg only when turning his camera ON on a Friday the 13th night with full moon… And that’s the point that Jared should have actually made instead of being dumbfounded.

Battery life

The Sony A7 iii has a much bigger battery, so yes the X-H1’s battery life compares poorly against it in that regards. Clearly, for a long time battery life has not been the forte of mirrorless cameras, and there is a reason why Fujifilm regularly updates their battery design, and why Sony decided to completely change the size of their batteries, instantly making all the spares of previous models’ owners obsolete for the newer versions. However, with that in mind, the X-H1’s battery life is not as horrendous as portrayed.

For casual shooters, if you go out shooting like a normal person instead of shooting and praying in CH mode all day long, you’re always better off with a spare battery in your pocket for safety, but chances are you probably won’t need it.

Now, if you are someone who shoots 1,000 images with the camera in boost mode every time you go out (or for the cases when you will need to do so), then you will need the battery grip, which will cost you extra cash (which may or may not be a no-no to you). While Jared mentions that the X-H1’s battery grip enables you to use 3 batteries in total (rather than 2 in total with most DSLR battery grips, as they are slotted into the camera’s battery compartment), he fails to explain that if you indeed get the battery grip, then you are all good and battery life is not an issue anymore. You can also use the battery grip as a charger to charge more batteries at the same time after a day of shooting, which is a side benefit.

Autofocus

There is so much to say here…

The focus points don’t go to the edges of the frame

The X-H1 has 325 AF points that basically cover the whole frame. However, Jared is causing himself to be confused by the combination of shooting mode and AF mode he is using. With the modes he chose when making this complain, the camera will only be using the phase detection area, which indeed does not cover the whole frame but 50% side to side and 75% top to bottom. Sure, 100% coverage would be ideal, and I would bet you get closer to that with the X-T3 that will be released before the end of the year with a new sensor. Nonetheless, you already have a nice phase detection area to work with with the X-H1, as far as real life usage goes.

I cannot move the focus point

Jared complains about that on couple occasions. Pure user error, his camera feed clearly shows that he is in face detection mode and a face has been correctly detected. To the unfamiliar viewer, this sounds like the camera’s joystick is not working, while in reality it all comes down to the user’s lack of understanding of the particular system he is using.

The focus jumps from one subject to another

Again, would suggest a potential user error but we don’t know the full extent of the custom AF settings he is using. In fact, since Jared does not mention those custom settings, it looks like he ignores their existence (or purposely decided to use the wrong one for his shooting scenario, which would not make any sense).

The eye AF focuses on the nose

Currently, Fujifilm’s eye AF is only available is single AF mode. It looks like Jared expects it to continuously focus after he has actually locked the focus. As a consequence, when Jared’s subject turns the head to the side, the image focus is on the plan of the nose, rather than on the eye. To be honest, on top of Jared’s lack of understanding of the AF modes of the camera, I am not even sure he realizes when he half-presses because the X-H1’s shutter button is very soft and sensitive compared to his usual cameras to reduce camera shake.

Ergonomics

To be honest I am speechless about that one. I am not sure how a sane person can claim that turning a dedicated dial is slower than changing a setting in a menu. At the end of the day, if you prefer going into a menu rather than use the dedicated dials, more power to you, that’s user preference (and you can actually set up your X-H1 to operate like that if you so prefer!), but you can’t defy the laws of physics. In all honesty, given the fact that you get manual dedicated dial for ISO, Shutter Speed (on the body) and and Aperture (on the lens), any photographer not completely obtuse should be able to pick up a Fujifilm body and shoot with it without even having to think. Looking at Jared’s demise, it seems that this does not apply to people who have constrained their mind to the sub menus of a specific brand and want to shoot the same way with other brands to justify their mastery of one manufacturer’s secret handshake.

Also, Jared complains that the aperture ring on the lens is a negative because it could be inadvertently moved when taking the lens out of the bag… but it is actually a positive: you don’t even need to turn ON your camera to see your setting, it’s right there in front of your nose when you grab it. When you grab from your bag a camera with a lens that does not have an aperture ring, you don’t even know what the setting is, so you need to check it and adjust it anyway…

Cropped sensor is the end of the world

No it’s not, especially when you shoot on such a bright sunny day as he did in his video. This used to be relevant in the past, when graduating to full frame felt like riding the Tardis to a new space and time, but technology evolves faster than people can let go of old beliefs.

It’s one thing to pretend not to be able to multiply a focal length by 1.5x (even if you suck at maths you can still add half of the number without calculator…) for comical effect, but sitting at the feet of a skater to do a wide angle shot with a 90mm lens is beyond ridiculous, even if you are using a full frame camera. There would have been a great shot to take from this point of view with Fujifilm’s amazing 16mm f1.4 prime by the way. To the surprise of no one, he ends taking a standard portrait.

As far as noise is concerned, the size of the sensor is only one parameter. You still need to see how many pixels you cram on it, and even more importantly how efficient your signal processing is. In that sense, the fact that the Sony A7 III uses a backside illuminated sensor is of much more importance than just the larger size of its sensor, and I can’t wait to see this architecture being implemented in the next generation of Fujifilm X cameras, starting with the X-T3 this year. Beyond that, you should also consider how many readily available fast primes are available for each system – and at what price – so that you might not need to crank your ISO to the same level depending on the lens you actually have in your bag when shooting.

Moreover, even if you are blindly in love with a specific size of sensor, as far as the final output is concerned, you need to consider the fact that the Sony A7 III still has a low pass filter.

So, Fujifilm X-H1 or Sony A7 III?

For all the errors and flows within Jared’s review, I have to say that the most jarring aspect of it is that he frames it as a comparison to the Sony A7 III… without taking any shot with the Sony for comparison! At the end of the review, he seems more than happy with the results he got with the Fujifilm, isn’t it what should actually matter?

I will be honest with you, every time a new Sony camera is announced, it actually gets me interested… they must be some kind of wizards of the specs sheets! They put in all the exciting buzzwords you did not know you wanted to hear. On paper, the Sony A7 III at its price point sounds like great value… but then you need to factor in the price of the lenses, the quality of the customer support, the ergonomics designed with computer engineers in mind, etc.

Get in a store, and see how the camera feels in your hand. Rent the camera for a week. See if your friends are invested into one system, so that perhaps they could lend you some lenses you don’t own yourself when you need them… There are so many things that enter into account to choose your camera. Don’t discard Micro Four-Thirds camera for the wrong reasons either. Size does matter until it doesn’t. * insert here a “that’s what she said” joke*

Anyway, have fun or make a living with whatever camera you have at your disposal.

X-H1 or X-T2?

This is a far more interesting question for the people shooting Fujifilm, and one one that I have more authority to answer, owning both cameras while I never owned any Sony A7 camera. If you never shoot any handheld video, the X-T2 is the best value for you, especially with the discounts that will keep popping ahead of the X-T3’s announcement.

If you parse the net, the X-H1 is often described as Fujifilm’s camera for videographers. As I have explained in another post, I completely disagree with that, and even more so after the latest firmware of the X-T2 that upgraded its video capabilities. In my opinion, the X-H1 is still a camera for people who are primarily photographers, but also need to shoot some videos on occasions, more often than not handheld. If you are primarily a videographer, then what would lure you to the Fujifilm would rather be the cine lenses rather than any of their bodies.

Looking at Jared’s review, I would probably would have grabbed the smaller and lighter X-T2 to shoot his skateboard scenario, since he did not shoot any video. On a side note, i did not get what he said about the interview series he could not film with the X-H1 due to audio issues. I never had any issue using an external mic with my X-H1. If he had been more thorough in his approach to the review, he would have tested the camera earlier to get up to speed with a system he is not familiar with… while also checking that some gear he wants to use professionally works fine.

A cautionary tale

All in all, Jared completely dropped the ball with the review, but this is more an opportunity to take a step back and ponder about the reviews from the top photography channels on YouTube than a reason to throw him under the bus. I subscribe to his channel and I watch a good amount of the videos he puts out.

The takeaway here is that you should always consider the experience of who you are getting your advice from with a particular product/system/brand. Most of these people spend a ridiculously short amount of time with each product, so if they are too obtuse and unfamiliar with some brand they will miss all the marks. It should be obvious that if someone has been primarily shooting with a X-T2 over the past year, their opinion of the X-H1 will be much more informed after the same short amount of time. Unfortunately we live in an era ruled by algorithms trained in ranking cringy faces on video thumbnails rather than judge the interest of the content.

Meanwhile, if you see any other mistake in Jared’s review, leave a comment below to add to the grieving list…

FroDoesNotKnowFuji Dot Com, see ya!

UPDATE: Ooops Jared has done it again! Less than 24 hours after I published this article, the Fro uploaded his review of the XF90mm F2 prime lens. While Jared does give credit to the lens for the quality of its output – and if you ignore half of the video running a not funny bit about the fact that you cannot zoom with this prime lens – he keeps on hammering the idea that this lens is super slow. The only problem is… that this lens is actually one of the fastest lens Fujifilm has ever made for the X-series, if not the fastest! That’s the first lens I put in my bag when I know I will need some speed…

Unsurprisingly, this created another wave of discontent from Fujifilm users who knew that Jared got his fact completely wrong about the speed of this lens. His X-H1 review already has a huge number of downvotes (compared to his other videos):

And after having dropped the Fujifilm ball so evidently again, it is likely that his XF90mm video will take the same route…

Sadly, Jared is taking the community’s constructive feedback as fanboyism, saying that people are ignoring the positive things he said about the lens and focusing on the negative. He clearly misses the point that the community backlash was not triggered by a mix of pros and cons, but by the fact that what he states is factually WRONG. Jared is entitled to his opinions, and I could not care less what type of cameras he prefers to use for his personal taste, however fact-checking is about pure hardcore truth, not about one’s opinion.

As a result of his misperception of the community’s feedback (because of hubris kicking in?), Jared is now considering not reviewing Fujifilm products anymore. Keep in mind that while this could look like an emotional reaction, this is actually a purely commercially-driven thought, as the negative votes his Fujifilm reviews have received weigh in how much algorithms will rank them.

My response:

3 thoughts on “FroKnowsPhoto, but FroDoesNotKnowFuji: Debunking Jared Polin’s misinformed X-H1 review [UPDATE: he has done it again]

  1. Marc F.

    I am not a pro, but I have an interest in cameras and I discovered your “rant” while looking up Fujifilm cameras. I don’t know you or Jared Polin, and I have nothing to do with the camera industry. Personally, I find your comments regarding Jared Polin’s review pretty petty.
    I rarely post but in this case, your bias against the reviewer is so glaring I felt obligated.

    Re: Camera lock-ups, A reviewer has no obligation to “contact” the manufacturer to figure out why his camera is locking up prior to releasing their review (though it would be a nice thing to do), and promoting a hash tag that he “…does not know fuji” is immature. Your claim that he “doesn’t know how to use the camera” bypasses the whole point of a review for the customer to show the issues that come up. It is preposterous to assume that a reviewer should learn the entire system including bugs prior to shooting a review. Clearly this camera was delivered with a bug, and he stumbled into it, just like a lot of people do.

    Re: Battery Life, of course a reviewer can compare battery life. Why are you complaining about this? Of course a bigger battery lasts longer.
    Just as saying a smaller sensor has less light gathering than a larger sensor, a bigger battery lasts longer… I spent 5 mins checking out battery life: The NP-FZ100 operates at a voltage of 7.2V and has a capacity of 2280mAh vs Fujifilm Rechargeable Lithium-Ion Battery NP-W126S 1260mAh(min.1200mAh), 8.7Wh, 7.2V
    (Unless I am getting the wrong battery here, it seems pretty clear that the FZ100 has double the capacity.) To be more fair, a price comparison to buy 3 of the Fujifilm batteries vs 1 of the Sony batteries would have been nice. After looking it up, the Sony battery was actually less! Based on that, I am going to have to say that Jared is correct in his review. And honestly, 1/2 battery life for more money does kind of suck.

    Also you completely ignore the nice thing he said about the camera being able to take 3 of the batteries.

    Re: Autofocus. You complain he is confused then go on to say that in the mode he is using, it has less points. So, once again, you are complaining that he is using a mode that he feels should be better. Then you go on to say that a future fujifilm camera may include that feature. Basically, you keep blaming Jared for his comments that are actual issues.
    I think it would be more fair if you explained how A7 III has a problem with autofocus points in another mode… does it? If so, then that is what you should be pointing out as unfair bias. On the other hand if the A7 III doesn’t have an issue with cropping of sensor points, you have nothing valid.

    Re: Autofocus: “Currently, Fujifilm’s eye AF is only available is single AF mode. It looks like Jared expects it to continuously focus after he has actually locked the focus.”
    OMG, noooo he wants something that the camera doesn’t have but probably should???
    Knowing the camera doesn’t perform to expectations means that Jared should now ignore the fact that it lacks what he wants? Wow.

    Look, he’s not comparing a $500 camera with a $1000 camera and making excuses. He’s comparing similarly priced cameras.

    An analogy, Comparing 2 cars where one car doesn’t have all wheel drive and the other is rear wheel drive with traction control and then gunning both in the rain. The reviewer then complains that the rear wheel drive spun out excessively. And you whine that of course it spun out, this model car comes with rear wheel drive and the reviewer clearly doesn’t know wth he is talking about because he did not take that into account. WTH? You are clearly making an excuse for the car that simply doesn’t have the upgraded tech.

    Re: Ergonomics. “how a sane person can claim that turning a dedicated dial is slower than changing a setting in a menu.”. I agree with you here. I think he makes way too much of his own personal preference for menu ops. Many many people like the fujifilm dials, and its clear he wants to shove his own personal preference in our faces a bit. I think his wording “hate” dials, is a bit too strong given he knows its his own personal preference.

    Re: Cropped sensor is the end of the world: There’s a lot of technical information in this part that I can’t speak to, but I will say that you continuously make excuses that this camera doesn’t have “this or that” and the reviewer is being overly harsh. Stop excusing this camera for lacking features despite the almost exact SAME PRICE POINT as the Sony A7 III.

    Re: “do a wide angle shot with a 90mm lens is beyond ridiculous”. Hmm, yea, it seems that Jared’s technique is a little different than usual, and it sounds like he is used to being able to do this with another camera? If so, well, great. If not, then why is he complaining.
    I can’t speak to it personally. So, I will leave this point as “Fair complaint” from your perspective. Or perhaps the Sony does it with no problem. (It would be interesting to see if Jared might show this 90mm technique with the camera that does shoot well this way in another video)

    One thing that is very clear from watching Jared Polin’s review is that he has MANY nice things to say about the Fujifilm X-H1. He also has similar comments about pricing and lens pricing as you do.

    Overall, it is very obvious from your review of Jared’s video that you have some kind of personal bias here that is coloring your impressions.

    Perhaps you are trying to defend Fujifilm?
    Clearly the Other Fujifilm camera: The Fujifilm X-T3 has been getting really amazing reviews.
    It would be nice to see Jared’s impression of the X-T3. To see if he has the same issues as with the X-H1. If he does, then that would certainly contrast with almost every review I have watched on youtube and read about on the net.

    1. Marc F.

      Also, just FYI, Tony from Tony Chelsea Northrup Also reviewed the exact same comparison of the Fujifilm X-H1 vs Sony A7 III, and had shared every complaint that Jared had except he loves the tactile ergonomics and dials, and of course, Jared “hates” them.

      Tony Northrup RAVED about the Fujifilm X-T3.
      Almost every review I have seen about the X-T3 is glowing.

      Clearly, the X-H1 is simply not as well liked by reviewers. I don’t think this is an anti-Fujifilm bias, I believe both reviewers (Jared and Tony) gave professional opinions about the X-H1 with their own personal flavor, but Jared clearly states that its his own preference.

      Clearly you have some fair points, but your blindsiding your judgement by foregoing the obvious lack of upgraded tech / lack of enhancements / lack of whatever on the X-H1 with the excuse of… the X-H1 was built that way, and the reviewer should know that. I am sorry but that does not excuse the lack of the features or poor performance of a feature or the limitation of a feature.

      I plan on one day owning a Fujifilm XT-3, but I think I will pass on the X-H1.

      1. Hey Marc,

        Thank you for your well-put comment.

        First of all, let me say that I really don’t mind people criticizing Fujifilm. Nothing wrong with people saying this camera is faster than this camera. Or this camera has this function that I find very useful but this one doesn’t. Beyond the facts, I don’t deny anyone their right to their own subjective opinions. I prefer this grip to this one, the colors of this camera to this one, etc…

        The point of the rant was only about the dishonesty of the person doing it. To make an analogy that is more obvious, if someone spent 90% of their review trying to autofocus in manual focus mode to conclude that the camera is trash because the autofocus does not work, it would be fallacious. That’s what happened here.

        I agree with you that reviewers should not have to read a manual to use the basic functions of a camera, these are daily life products, not rocket science. But spending 90% of your time trying something that is not supposed to work, to finally conclude it does not work so the camera is trash is not fair and balance criticism.

        It’s not because “I want this to be like this and work like this”, that if a camera is different than that then it is garbage. It’s not garbage, it’s just not what I want or it is not to my taste.

        Looking at how this person replied to being called out for his unfair and unbalanced, it clearly showed to me that he was not only an idiot, but an idiot with a massive hubris. I have unsubscribed from his channel more than a year ago now, so I am less passionate about the subject.

        Now, if we forget about this person and move on to the camera discussion, everything you said specifically about the X-H1 is fair and square. I would even say that because it came out some time ago, you could be even harsher in your criticism compared to newer products, but at least the price had come down to something more sensitive which balances that somewhat. When the X-H1 came out, even I was disappointed it did not use the sensor and processor that eventually were first used for the X-T3. Given the initial price point, I believe it should have. However, I can’t stress enough what an amazing tool it is, even though it’s not the king of spec sheets. Yes it does not have every feature possible in the world, but what it does it excels at. And personally I would take that any day, over a camera that has all the bells and whistles because of quick product cycles, but outputs videos that look worse than jello and photos with unnatural colors.

        Again, thanks for the constructive comment. Good luck in finding your next camera, and beyond all have fun with it.

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